Information processing apparatus, information processing method, and non-transitory computer readable medium

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United States of America Patent

PATENT NO 9864938
SERIAL NO

15091241

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Abstract

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An information processing apparatus includes an abnormal status detector and a display controller. The abnormal status detector detects an abnormal status of an image forming apparatus. The display controller controls, when the abnormal status detector detects the abnormal status, such that operation procedure images which are associated with plural operations defined in advance as operations to be performed by an operator in the abnormal status of the image forming apparatus are displayed on a display on which an operation screen regarding the image forming apparatus is displayed. When receiving a first operation which corresponds to a first operation procedure image displayed on the display, the display controller displays a second operation procedure image which corresponds to a second operation which is defined as the operation next to the first operation among the plural operations.

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Patent Owner(s)

  • FUJI XEROX CO., LTD.

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Fukui, Takeshi Kanagawa, JP 36 120
Kawabata, Nobuhide Kanagawa, JP 9 19
Mori, Yasuhiro Kanagawa, JP 97 700
Tsuda, Shinsuke Kanagawa, JP 5 1

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