Digital telecommunications call management and monitoring system
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United States of America Patent
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Jan 23, 2018
Issued Date -
N/A
app pub date -
Aug 20, 2015
filing date -
Jan 28, 2005
priority date (Note) -
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Abstract
The present invention discloses a centralized, digital, computer-based telephone call management system for authenticating users of a telephone system in an institutional facility. The system includes the capacity to allow an institution to control, record, monitor, and bill and report usage and access to a telephone network. The telephone call management system further includes both accounting and management software for use in controlling, monitoring, billing, recording, and reporting usage and access. Also, it can operate over both a Public Switch Telephone Network (PSTN) and a Voice over Internet Protocol (VOIP) infrastructure.
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