Methods, systems and computer program products for guiding users through task flow paths
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United States of America Patent
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Mar 6, 2018
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app pub date -
Aug 16, 2013
filing date -
Aug 16, 2013
priority date (Note) -
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Abstract
A current task flow path of a user is identified based on task flow nodes of the current task flow path, and a data context of the task flow nodes. The task flow nodes may include actions performed by the user with one or more software applications. A suggestion point of the current task flow path is detected. The suggestion point may be detected based upon a user action indicating that the user needs assistance to proceed with the current task flow path. A candidate task flow node is selected responsive to a comparison of the current task flow path to historical task flows. A suggestion is displayed to the user based on the candidate task flow node.
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