Mobile applications incorporating mobile-based transactions detection and monitoring means
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United States of America Patent
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Mar 20, 2018
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N/A
app pub date -
Oct 17, 2014
filing date -
Oct 17, 2014
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Abstract
Client to server service request and response interactions are monitored. The service requests have embedded therein mobility-dedicated and business organization oriented reporting headers. At the server side of the interactions, a snooping agent picks up information from the headers, combines it with service performance metrics (e.g., time to service the request) and stores the data in a relational database. Queries are afterwards submitted to the database to spot trends including those showing emerging problems and areas for improvement in providing customers who use mobile devices with seamless and high quality service.
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