Assisted approval of denied self-service transactions

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 9972172
SERIAL NO

14265784

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ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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A Self-Service Terminal (SST) transaction is denied over an SST network. Transaction details for the transaction are sent over a second network to an assistant. The transaction details are evaluated to determine whether to override the transaction on the second network or whether to provide assistance to a customer associated with the transaction to successfully reprocess the transaction at the SST.

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Patent Owner(s)

Patent OwnerAddress
NCR VOYIX CORPORATION864 SPRING ST NW ATLANTA GA 30308

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Rossmann, Wolf Scotland, GB 7 49

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