Re-routing incoming email for a multi-tenant database system

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United States of America Patent

PATENT NO 9992144
APP PUB NO 20160119264A1
SERIAL NO

14988906

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Abstract

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A method for processing email for a multi-tenant database system is presented here. The system includes a plurality of data centers and a plurality of instances of a database system core. Each data center implements at least one instance of the database core. The method receives an incoming email at a first local mail transfer agent (MTA) of a first data center, wherein the incoming email is erroneously directed to a first instance of the database system core. The method continues by searching a private domain name service (DNS) database maintained at the first data center, based on an identifier of the first instance and an identifier of the first data center. The method then obtains an identifier associated with a second data center of the plurality of data centers, and routes the incoming email in accordance with the identifier of the second data center.

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Patent Owner(s)

  • SALESFORCE.COM, INC.

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Humphreys, Joseph Tierra Verde, US 4 147
Mencke, Rasmus San Francisco, US 22 436

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