Print control method for performing print process according to print data, storage medium storing print control program, and information processing apparatus controlling image forming apparatus to perform print process

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United States of America Patent

PATENT NO 9996305
APP PUB NO 20170060499A1
SERIAL NO

15239091

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Abstract

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A print control method that is capable of canceling the unprintable state without troubling a user. An image forming apparatus performs a print process according to print data transmitted from an information processing apparatus by the print control method. An anomaly detection step detects anomaly in a print related process, which is relevant to the print process, under execution by the information processing apparatus. A state shifting step stops the print process under execution by the image forming apparatus, and makes the image forming apparatus shift to a printable state for preparing a new print process that is different from the print process that the image forming apparatus is executing when anomaly is detected in the print related process. A reboot step reboots the information processing apparatus in response to the shift of the image forming apparatus to the printable state.

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Patent Owner(s)

Patent OwnerAddress
CANON KABUSHIKI KAISHA30-2 SHIMOMARUKO 3-CHOME OHTA-KU TOKYO 1468501 ?1468501

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Sakata, Munetaka Matsudo, JP 27 103

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