Prioritizing customer follow-up actions based on mobile device location data
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United States of America Patent
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Jun 12, 2018
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app pub date -
Jan 11, 2016
filing date -
Jan 11, 2016
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Abstract
One embodiment provides a method of prioritizing mobile finance customer follow up actions based on mobile device location data, the method including: utilizing at least one processor to execute computer code that performs the steps of: associating a mobile finance customer account with a mobile device; receiving a plurality of locations of the mobile device, the plurality of locations including at least one non-transactional location associated with a predetermined geographic location of interest; forming a mobility profile based on the plurality of locations; selecting, using a processor, a follow up action type based at least in part on the mobility profile; and transmitting, using a mobile network, a communication of the follow up action type to the mobile device. Other aspects are described and claimed.
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