Agent registration and bidding system

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 7773740
APP PUB NO 20050008139A1
SERIAL NO

10616016

Stats

ATTORNEY / AGENT: (SPONSORED)

Importance

Loading Importance Indicators... loading....

Abstract

See full text

A method and apparatus are provided for assigning a call to one of a plurality of agents. The method includes the steps of providing a description of the call to each of the plurality of agents, receiving a bid to handle the call from each of the plurality of agents and assigning the call to an agent of the plurality of agents with a highest relative received bid.

Loading the Abstract Image... loading....

First Claim

See full text

Family

Loading Family data... loading....

Patent Owner(s)

  • ASPECT SOFTWARE, INC.;FIRSTPOINT CONTACT TECHNOLOGIES, LLC;ROCKWELL ELECTRONIC COMMERCE CORP.;WILMINGTON TRUST, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Beckstrom, Robert Bolingbrook, US 8 125
Dezonno, Anthony Bloomingdale, US 35 977
Sheridan, Michael J Goodyear, US 1 4
Wesen, David Channahon, US 4 32

Cited Art Landscape

Load Citation

Patent Citation Ranking

Forward Cite Landscape

Load Citation