Methods and systems for incorporating a third user into an instant message session

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United States of America Patent

PATENT NO 8909718
SERIAL NO

13172098

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A method and apparatus for incorporating a third user into an instant message (IM) session. In one embodiment, an IM server receives a first IM from a first user directed toward a second user. The IM server makes a determination that the second user is not available to respond to the first IM. In response to the determination, the IM server identifies a third user to whom the first IM is to be forwarded, and automatically forwards the first IM to the third user. In another embodiment, the IM server receives a transfer request from the second user to transfer the IM session from the second user to the third user. The IM server automatically determines a subset portion of a plurality of IMs communicated between the first user and the second user, and provides the transfer request and the subset portion to the third user.

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Patent Owner(s)

  • AVAYA INC.

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Lin, Lin Belleville, CA 228 1501
Lin, Ping Belleville, CA 48 550

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