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United States of America Patent

PATENT NO 11841890
APP PUB NO 20210182326A1
SERIAL NO

17188239

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Abstract

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A faster and more streamlined system for providing summary and analysis of large amounts of communication data is described. System and methods are disclosed that employ an ontology to automatically summarize communication data and present the summary to the user in a form that does not require the user to listen to the communication data. In one embodiment, the summary is presented as written snippets, or short fragments, of relevant communication data that capture the meaning of the data relating to a search performed by the user. Such snippets may be based on theme and meaning unit identification.

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Patent Owner(s)

Patent OwnerAddress
VERINT SYTEMS INC175 BROADHOLLOW RD SUITE 100 MELVILLE NY 11747

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Fehr, Rahm Tel Aviv, IL 9 104
Romano, Roni Even Yehuda, IL 28 470
Zacay, Galia Ganei-Tikva, IL 10 138

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