Importance

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Abstract

An intelligent services network platform (ISN) of a telephone carrier network is equipped with a fax store and forward system (FSFS) capable of relaying fax transmissions between a customer's fax machine and an international destination. An autodialer associated with the fax machine automatically dials an 800 number designating the FSFS. It also automatically dials the preselected destination number and concurrently transmits an identification of the transmitting fax machine. An automatic call distributor in the ISN responds to the 800 number and transfers the fax transmission to an automated response unit which validates the customer's call. Thereafter, The FSFS is enabled to communicate directly with the sending fax machine to receive and store the transmitted fax. The FSFS will subsequently relay the fax transmission, even if repeated attempts are necessary, to the international destination through a bridging switch in the ISN and an international gateway switch connected to the network, external of the ISN. The FSFS generates confirmations for the customer and billing data.

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First Claim