Business to customer communication portal

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United States of America Patent

PATENT NO 11715550
SERIAL NO

15410431

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Importance

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Abstract

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A multi-format communications system provides a way for a company to control information, some of which may be confidential information, such as PHI, exchanged with existing and potential customers, through individuals associated with the company in a manner preferred by the customers, particularly for non-confidential information, while maintaining a permanent record of communications. With the company maintaining control, if an employee leaves, the employee can be blocked from access to customer information, including communications. Additionally, a time-line view of all events related to a customer can be displayed including communications.

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Patent Owner(s)

  • RHINOGRAM INC.

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Ansari, Yasser New York, US 7 472
Dressler, Keith Ooltewah, US 6 0
Ferger, Bo Lakesite, US 6 268
Ford, Douglas Signal Mountain, US 3 2
Markin, Yanis Moscow, RU 3 0
Whelan, Rob Daniel Island, US 5 0

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Maintenance Fees

Fee Large entity fee small entity fee micro entity fee due date
3.5 Year Payment $1600.00 $800.00 $400.00 Feb 1, 2027
7.5 Year Payment $3600.00 $1800.00 $900.00 Feb 1, 2031
11.5 Year Payment $7400.00 $3700.00 $1850.00 Feb 1, 2035
Fee Large entity fee small entity fee micro entity fee
Surcharge - 3.5 year - Late payment within 6 months $160.00 $80.00 $40.00
Surcharge - 7.5 year - Late payment within 6 months $160.00 $80.00 $40.00
Surcharge - 11.5 year - Late payment within 6 months $160.00 $80.00 $40.00
Surcharge after expiration - Late payment is unavoidable $700.00 $350.00 $175.00
Surcharge after expiration - Late payment is unintentional $1,640.00 $820.00 $410.00