Systems and methods for a secure recording environment
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United States of America Patent
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Dec 7, 2010
Issued Date -
N/A
app pub date -
Jun 30, 2006
filing date -
Jun 30, 2006
priority date (Note) -
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status (Latency Note)
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Abstract
Systems and methods are disclosed for providing electronic keys that are used to encrypt and decrypt secure, captured data in a customer center. In one embodiment, the method comprises the steps of: establishing a secure communication over a network between the key management system and a retrieval component; transmitting a duplicate copy of at least one electronic key to a cache that is electrically coupled to the retrieval component; receiving a request to retrieve the electronic keys; and transmitting the retrieved electronic keys for decrypting the stored data.
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