Generating incident response action recommendations using anonymized action implementation data

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United States of America Patent

PATENT NO 11588678
SERIAL NO

17407738

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Abstract

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Described herein are systems, methods, and software to enhance the management of responses to incidents. In one example, a method of improving incident response comprises identifying an incident in an information technology (IT) environment associated with a first entity of a plurality of entities, and identifying action implementation information related to the incident. The method further anonymizes the action implementation information for the incident, and determines action suggestions based at least on the anonymized action implementation information.

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Patent Owner(s)

  • SPLUNK INC.

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Friedrichs, Oliver Woodside, US 65 1548
Mahadik, Atif Fremont, US 57 425
Salinas, Govind Sunnyvale, US 63 485
Satish, Sourabh Fremont, US 268 4704

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