Importance

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Abstract

A method is disclosed that enables the managing of the overall sound level in an enterprise environment where telephones are used. A data-processing system such as a private branch exchange monitors whether one or more telephones are in use. Based on detecting when a first endpoint is in use and, therefore, when the endpoint's user is present, the private branch exchange controls one or more characteristics of the loudspeaker volume at a second endpoint. By accounting for other considerations such as the spatial closeness between the endpoints, which can be determined from office dimensions stored in a database, the private branch exchange of the illustrative embodiment is able to determine the degree of sound that is coupling over from one endpoint location to another. On a larger scale, the exchange is able to control the loudspeaker volumes of all of the endpoints in the workplace area. In doing so, the exchange manages the overall acoustic noise present.

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First Claim