Systems and methods for preventing client application crashes due to operating system updates

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 11106520
APP PUB NO 20200334102A1
SERIAL NO

16385792

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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Systems and methods may be implemented to prevent application crashes by correlating a history of operating system (OS) updates with occurrence of past client application crashes using information that is crowd-sourced from multiple information handling systems so that action/s may be taken to prevent occurrence of future client application crashes on the information handling system/s. Machine learning (e.g., deep learning) may be employed to automatically correlate the history of OS updates with a record of past client application crashes that have occurred on multiple client information handling systems, and then the likely root cause/s for the client application crashes identified based on this correlation. These likely root cause/s may be corrected or otherwise addressed, e.g., by further investigation into the details of the root cause, and/or user or automatic system action to remove or block the root cause.

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Patent Owner(s)

  • DELL PRODUCTS LLP

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Abdelhalim, Alan H Pflugerville, US 1 2
Sanaullah, Abu S Austin, US 32 182

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