System and method for maintenance of a fleet of machines

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United States of America Patent

PATENT NO 11842149
APP PUB NO 20200410163A1
SERIAL NO

16976099

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Abstract

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A method for maintenance of a machine among a fleet of machines includes receiving a service request corresponding to the machine. The method also includes obtaining a service architecture corresponding to the fleet of machines. The service architecture includes a service dictionary and a plurality of classification schemes organized in a tree data structure. The method also includes processing the service request based on the service dictionary and a text parsing technique to generate a list of descriptive words. The method includes generating a recommendation based on the list of descriptive words and the service architecture. The recommendation includes at least one of an on-line repair activity, an on-site repair activity and a part replacement activity. The method also includes servicing the fault condition of the machine based on the recommendation.

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Patent Owner(s)

Patent OwnerAddress
GENERAL ELECTRIC COMPANY1 RIVER ROAD SCHENECTADY NY 12345

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Chavarukattil, Mathews Matson Bangalore, IN 1 3
Dasaratha, Sridhar Venkataraman Bangalore, IN 5 21
Irinki, Siva Sateesh Bangalore, IN 1 3
Nair, Karthika Ravigopal Bangalore, IN 1 3
Shah, Tapan Bangalore, IN 18 36
Singh, Shailendra Bangalore, IN 99 539

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