Distributed voice system and method
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United States of America Patent
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Apr 8, 1997
Grant Date -
N/A
app pub date -
Jun 8, 1994
filing date -
Jun 8, 1994
priority date (Note) -
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Abstract
A distributed voice system and method provides voice scripting and voice messaging to a call processing system. According to this system and method, audio voice is recorded in frames and the frames encapsulated into data packets. The data packets are stored in a database as voice scripts or voice messages. To play back a voice script or voice message, its packets are sequentially retrieved from the database. As soon as the first packet is retrieved, the data are extracted therefrom and playback can begin. As the voice is being played back to a user 106, subsequent packets are retrieved, the data extracted therefrom, and the data buffered for playback. In this manner, a voice script or a voice message can be played back without interruption.
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