System and method for identifying operational disruptions in mobile computing devices via a monitoring application that repetitively records multiple separate consecutive files listing launched or installed applications

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United States of America Patent

PATENT NO 11169867
SERIAL NO

16675157

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Abstract

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A system and method for discovering fault conditions such as conflicts between applications and an operating system, driver, hardware, or a combination thereof, installed in mobile computing devices uses a mobile device running a diagnostic application. A list of applications that were launched or installed during a time period prior to an operational disruption is retrieved. A data table of combinations of incompatible programs and drivers is used to analyze the list of the applications that were launched or installed to create a list of potential fault-causing interactions due to software incompatibilities of software installed in the mobile computing device. A knowledge database is updated with data identifying at least one of the potential fault-causing interactions. Further disclosed is a computer program that identifies hardware-created or software-created problems and operational disruptions in mobile computing devices by collecting data on incompatibilities in particular mobile computing devices on the internet.

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Patent Owner(s)

  • FUTURE DIAL, INC.

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Huang, George Los Altos Hills, US 107 834

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