Customer support system
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United States of America Patent
Stats
-
May 22, 2007
Grant Date -
Aug 5, 2004
app pub date -
Jan 30, 2003
filing date -
Jan 30, 2003
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A customer support system for improving the skill of a person engaged in a business with reduced cost for technical training support and enhancing practical training. The customer support system includes a computer system for introducing training contents from a service providing side to a customer side through a computer network; an instructor training facility for training an instructor based on training contents; and a remote technique training support device for the instructor, for supporting technical training on the customer side, from the service providing side, through the computer network.
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Family
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