Methods and systems for authenticating a user on a call

Number of patents in Portfolio can not be more than 2000

United States of America

PATENT NO 11917097
SERIAL NO

17516565

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Importance

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Abstract

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Methods and systems described in this disclosure allow customers to quickly be authenticated. In some embodiments, a device and a user verifier are associated with a user profile. When a call is received from the device, the user may be requested to input the user verifier. After verifying that the device is unique to the user and that the user verifier matches the user verifier associated with the user profile, the user may be authenticated to the call or activity.

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First Claim

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Patent Owner(s)

  • UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Castillo, Hector J San Antonio, US 23 57
Garcia, Patricio H San Antonio, US 16 49
Korom, Robert Craig San Antonio, US 16 49
Mason, Susan Cass San Antonio, US 8 25
Segovia, Amanda Jean San Antonio, US 16 49

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