Systems and methods for enhancing recorded or intercepted calls using information from a facial recognition engine

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United States of America Patent

PATENT NO 8723911
SERIAL NO

12245785

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Abstract

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A video stream from a webcam or video telephone is received. The video stream can be analyzed in real-time as it is being received or can be recorded and stored for later analysis. Information within the video streams can be extracted and processed by a facial and video content recognition engine and the information derived therefrom can be stored as metadata. The metadata can be used for enriching the call content recorded by a recorder. The information derived from the video streams can be used to solve business and legal issues.

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Patent Owner(s)

  • VERINT AMERICAS INC.;VERINT SYSTEMS LTD.

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Shochet, Ofer Tel Aviv, IL 9 367

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