Selective endpoint notification of an incoming communication

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United States of America Patent

PATENT NO 11431853
APP PUB NO 20210314444A1
SERIAL NO

17074930

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Abstract

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The technology disclosed herein enables selective endpoint notification of incoming communications directed to a set of endpoints. In a particular embodiment, a method provides, in a communication control system, receiving a first request to establish a communication session with at least one endpoint in first set of endpoints. The first set of endpoints comprises two or more endpoints and the request is directed to the first set of endpoints. The method further provides identifying a first subset of the first set of endpoints based on application of one or more override rules to the first request. The override rules define conditions wherein fewer than all of the first set of endpoints should be notified of the first request. The method also provides notifying the first subset about the first request.

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Patent Owner(s)

Patent OwnerAddress
AVAYA LLC1209 ORANGE STREET WILMINGTON DE 19801

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Dhumal, Pragati Kailash Pune, IN 3 6
Navaskar, Navanath Dattatray Pune, IN 2 1

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