Enhanced user profiles within a communication platform

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United States of America Patent

PATENT NO 11677842
APP PUB NO 20220382820A1
SERIAL NO

17334128

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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Techniques for providing an enhanced user profile to provide relevant information to a user requesting to view a user profile associated with another user. In an example, a first user submits a request to view a user profile associated with a second user. In response to receiving the request, the communication platform identifies one or more communication objects (e.g., communication channels, direct messaging instances, messages, threads, etc.) and/or one or more applications (third-party applications, first party applications, etc.) associated with the second user and/or the first user. The communication platform causes a display of indicator(s) associated with the communication object(s) and/or application(s) in association with the user profile, such as to enable efficient access to the associated communication object(s) and/or application(s). Additionally, the communication platform can identify additional contacts of the second user and/or inferred characteristics of the second user to present in association with the user profile.

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Patent Owner(s)

  • SALESFORCE, INC.

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Bowers, Neville San Francisco, US 13 348
Hayman, Maxwell Mill Valley, US 2 1
Zagat, Edward Menlo Park, US 6 52

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