Adaptive conversation support bot

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United States of America Patent

PATENT NO 11551691
SERIAL NO

17248032

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Abstract

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Systems and techniques for adaptive conversation support bot are described herein. An audio stream may be obtained including a conversation of a first user. An event may be identified in the conversation using the audio stream. A first keyword phrase may be extracted from the audio stream in response to identification of the event. The audio stream may be searched for a second keyword phrase based on the first keyword phrase. An action may be performed based on the first keyword phrase and the second keyword phrase. Results of the action may be out via a context appropriate output channel. The context appropriate output channel may be determined based on a context of the conversation and a privacy setting of the first user.

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Patent Owner(s)

Patent OwnerAddress
WELLS FARGO BANK N A420 MONTGOMERY STREET SAN FRANCISCO CA 94104

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Le, Chevalier Vincent San Jose, US 60 103

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