Automatically enforcing change control in operations performed by operational management products

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United States of America Patent

PATENT NO 7853675
APP PUB NO 20080215713A1
SERIAL NO

11681400

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ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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Mechanisms for enforcing change control in operations performed by operational management products (OMPs) are provided. The mechanisms automate the checking of a request-for-change (RFC) state by an OMP when the OMP is installed in an environment where a change management database (CMDB) has been installed and certain resources or operations have been placed under strict change control. The OMPs of the illustrative embodiments require an RFC identifier to be specified when a change operation of the OMP is invoked. The RFC identifier is used by the OMP to access a service management system so that the OMP may determine if the RFC identifier is valid, IT resources are in the correct state, and the change is scheduled to be performed at the current time. If these checks are passed, then the change operation associated with the RFC is permitted to occur.

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Patent Owner(s)

  • INTERNATIONAL BUSINESS MACHINES CORPORATION

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Cannon, David Maxwell Tucson, US 62 4146
Kaczmarski, Michael Allen Tucson, US 28 2331
Klingenberg, Bernhard Julius Morgan Hill, US 16 352
Van, Hise David Gregory Tucson, US 12 408

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