Contactless event processing

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 11494753
SERIAL NO

17060197

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Importance

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Abstract

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Systems for contactless event processing are provided. In some examples, functionality of a self-service kiosk may be requested. In response, a user may be authenticated and a first interactive user interface may be generated and displayed by the self-service kiosk. A user may capture an image of the generated first interactive user interface displayed by the self-service kiosk using, for instance, an image capture device of a user computing device. The captured image may be displayed by a display of the user computing device and the user may provide user input to the user computing device selecting a displayed option. The user input may be processed and mapped to functionality associated with the self-service kiosk. Based on the mapping, one or more instructions or commands may be generated and transmitted to the self-service kiosk. The self-service kiosk may execute the instructions or commands to execute the requested functionality.

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Patent Owner(s)

  • BANK OF AMERICA CORPORATION

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Chauhan, Sandeep Kumar Hyderabad, IN 113 119
Ratnakaram, Udaya Kumar Raju Hyderabad, IN 52 21

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