Automated feedback cancellation in a network-based transaction facility
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United States of America Patent
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Feb 8, 2011
Grant Date -
Mar 23, 2006
app pub date -
Sep 30, 2005
filing date -
Nov 20, 2003
priority date (Note) -
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status (Latency Note)
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Abstract
A request to cancel feedback pertaining to a transaction in a network-based transaction facility is generated when a user submitting the feedback has not participated in a dispute resolution process or other process of the facility. In another embodiment, a request to cancel such feedback is generated when a user submitting the feedback has been suspended from the facility within a certain time period of that user's initial use of the facility, or indefinitely suspended within a certain time period of leaving the feedback. In yet another embodiment, a user is required to view a tutorial before leaving his first negative or neutral feedback. In another embodiment, a user is presented with an interstitial page reminding him of the effects of leaving negative or neutral feedback.
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