Mass-scale, user-independent, device-independent voice messaging system
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United States of America Patent
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Nov 17, 2015
Grant Date -
Feb 28, 2008
app pub date -
Oct 31, 2007
filing date -
Feb 10, 2006
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Abstract
A mass-scale, user-independent, device-independent, voice messaging system that converts unstructured voice messages into text for display on a screen is disclosed. The system comprises (i) computer implemented sub-systems and also (ii) a network connection to human operators providing transcription and quality control; the system being adapted to optimize the effectiveness of the human operators by further comprising 3 core sub-systems, namely (i) a pre-processing front end that determines an appropriate conversion strategy; (ii) one or more conversion resources; and (iii) a quality control sub-system.
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