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United States of America Patent

PATENT NO 11392907
APP PUB NO 20200210976A1
SERIAL NO

16814112

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ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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A method includes receiving a message comprising a user identification code via a social media messaging channel. In addition, the method includes receiving geo-location information of the device transmitting the message. The method also includes verifying the user identification code by confirming that the geo-location information complies with stored expected geo-location information. The method also includes accessing data associated with a transaction account linked to the user identification code based on the content of the message. The method further includes transmitting a reply to the received message on the social media messaging channel.

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Patent Owner(s)

  • AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY INC.

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Athale, Anant Cave Creek, US 19 411
Dasari, Srinivas Scottsdale, US 13 47

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Maintenance Fees

Fee Large entity fee small entity fee micro entity fee due date
3.5 Year Payment $1600.00 $800.00 $400.00 Jan 19, 2026
7.5 Year Payment $3600.00 $1800.00 $900.00 Jan 19, 2030
11.5 Year Payment $7400.00 $3700.00 $1850.00 Jan 19, 2034
Fee Large entity fee small entity fee micro entity fee
Surcharge - 3.5 year - Late payment within 6 months $160.00 $80.00 $40.00
Surcharge - 7.5 year - Late payment within 6 months $160.00 $80.00 $40.00
Surcharge - 11.5 year - Late payment within 6 months $160.00 $80.00 $40.00
Surcharge after expiration - Late payment is unavoidable $700.00 $350.00 $175.00
Surcharge after expiration - Late payment is unintentional $1,640.00 $820.00 $410.00