Assessing the true impact of predictive application-driven routing on end user experience

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United States of America Patent

PATENT NO 11456926
SERIAL NO

17314532

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Abstract

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In one embodiment, a supervisory service for a network obtains a first set of user experience survey data from users of an online application whose traffic was rerouted by a predictive routing engine. The supervisory service obtains a second set of user experience survey data from users of the online application whose traffic was not rerouted by the predictive routing engine. The supervisory service generates, using the first set of user experience survey data and the second set of user experience survey data, a user experience prediction model to predict user experience scores for the online application. The supervisory service adjusts the predictive routing engine using predicted user experience scores from the user experience prediction model.

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Patent Owner(s)

  • CISCO TECHNOLOGY INC.

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Kolar, Vinay Kumar San Jose, US 111 355
Mermoud, Grégory Venthône, CH 233 3099
Savalle, Pierre-André Rueil-Malmaison, FR 76 464
Vasseur, Jean-Philippe Saint Martin d'Uriage, FR 779 20924

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