Intelligently customizing a cancellation notice for cancellation of a transportation request based on transportation features

Number of patents in Portfolio can not be more than 2000

United States of America

PATENT NO 11989669
APP PUB NO 20210142229A1
SERIAL NO

16681178

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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The present disclosure relates to systems, non-transitory computer-readable media, and methods for intelligently determining to assess (or not assess) a cancellation penalty and notifying a requestor device of such a penalty in response to either a requestor's selection to cancel a single transportation request for a requestor or a requestor's selection to cancel a shared-transportation request associated with multiple requestors. For example, the disclosed systems can generate conversion probabilities for a requestor reflecting if a cancellation penalty is assessed—and if the cancellation penalty is not assessed—for a cancellation of a transportation request for transport of a lone requestor. Based on the conversion probabilities, the disclosed systems customize a cancellation notice for a requestor device to either include or exclude the cancellation penalty. Additionally, or alternatively, in certain implementations, the disclosed systems generate a transportation efficiency metric for modifying a projected transportation route for a shared transportation to account for a cancellation of a shared-transportation request. Based on the transportation efficiency metric, the disclosed systems customize a cancellation notice for a requestor device to either include or exclude the cancellation penalty.

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Patent Owner(s)

  • LYFT, INC.

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Chau, Bao Kham Oakland, US 3 9
Mazure,, IV Alex Collier San Francisco, US 2 4
Motie, Share Mohammad Ali San Francisco, US 5 9
Ramirez, Humboldt Jayme Vallejo, US 2 4
Young, Jimmy San Francisco, US 8 43

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