Recipient customized generative voice modeling

Number of patents in Portfolio can not be more than 2000

United States of America

PATENT NO 11967311
SERIAL NO

17363681

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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The present embodiments relate to on demand generation of curated audio content. Responsive to initiation of an electronic communication by a client, audio relating to a client speaking to the operator can be processed to derive a series of insights relating to features of the audio. Previously recorded audio relating to the operator can be combined with a text-based script to generate audio content. The audio content can be modified using the series of derived insights. The modified audio content can include a series of disclaimers that are played back to the client. Generation of the modified audio content can be dynamically generated responsive to detecting a trigger that allows for on-demand generation of the modified audio content.

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Patent Owner(s)

  • UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Jayapalan, Vijay San Antonio, US 75 278
Lyle, Ruthie Durham, US 16 19
Yarbrough, Gregory B San Antonio, US 9 2

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