Refund Policy
Subscription account is subject to approval by PatentBuddy administrator. In case of disapproval, amount charged during registration will be refunded in 5 business working days.
Customer will be notified on the registered email address for approval and /or refund.

Renewal Policy
Renewals will occur monthly, depending on the original designation on the account. Subscription cancellation is not possible under any circumstances. Invoice for auto-renewal is sent via email. Failure to make payment or process a valid renewal is the sole responsibility of the account holder. Non-receipt of invoice cannot be used as a reason to waive late fees, setup fees or reinstate an account.

Returned Payment Policy
All credit card transactions that are returned unpaid will result in a fee, not to exceed $50 per instance.

Credit Card Refunds, Authorizations, and Holds
Customers who pay by MasterCard, Visa, American Express or Discover Credit or Debit card must agree to the terms of their own cardholder agreement. The PatentBuddy merchant system will first authorize the transaction for the exact dollar amount, then if approved manually, the transaction will be closed and settled. Before settlement, this hold or pending transaction may appear as 'pending' for all approved and declined transactions until posting. Voided transactions and other non-settled transactions, including some declined transactions, or refunded transactions that create a hold on the customers account via the customer's financial institution will be purged from the customer's 'pending' transactions within 30 days of the original date of the authorization. PatentBuddy will release any holds on an account the same business day, however, PatentBuddy is not responsible for holds from any individual financial institution. Customer agrees to these terms unconditionally.