Systems and methods for discovering customer center information
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United States of America Patent
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Mar 1, 2011
Grant Date -
N/A
app pub date -
Sep 29, 2006
filing date -
Sep 29, 2006
priority date (Note) -
In Force
status (Latency Note)
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Abstract
A method for discovering customer center information includes receiving a plurality of customer center information from a plurality of respective information sources, and correlating the plurality of customer center information to determine an identity of a customer center agent accessing customer center resources.
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