Voice processing system with configurable caller interfaces

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 5243643
SERIAL NO

07774202

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A voice mail processing system is provided which comprises a digital computer common-platform operable to communicate through telecommunication lines with an outside environment. Communications between callers and the voice mail processing system are performed through specific caller interfaces that are configurable so as to allow different caller interfaces to each caller to the voice mail processing system. Subscriber profile records that contain caller interface configuration information for each caller can be edited to store desired caller interface configuration information for any caller. Information in any subscriber's profile record is accessed by reference to a caller identification number associated with each caller, generated either by the system or by caller input.

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Patent Owner(s)

  • INTERVOICE LIMITED PARTNERSHIP

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Polsky, Steven E Irving, TX 5 367
Sattar, Sohail Irving, TX 6 446

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