Artificial intelligence based technologies for improving patient appointment scheduling and inventory management

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United States of America Patent

PATENT NO 12094600
APP PUB NO 20230238119A1
SERIAL NO

17581650

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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Artificial intelligence (AI) based technologies for improving patient appointment scheduling and inventory management are disclosed herein. An example method includes receiving, at a server including a natural language processing (NLP) model, an appointment request from a user. The example method further includes initiating, based on the appointment request, a patient appointment data stream including verbal responses from the user regarding an appointment of the user. The example method further includes applying, while simultaneously receiving the patient appointment data stream, the NLP model to the verbal responses from the user to output (i) textual transcriptions and (ii) intent interpretations. The example method further includes querying a scheduling database to determine a matching appointment that satisfies a distance threshold, a date threshold, a service threshold, and an inventory threshold. The example method further includes causing a user device of the user to convey the matching appointment to the user.

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Patent Owner(s)

Patent OwnerAddress
CDW LLC200 N MILWAUKEE AVENUE VERNON HILLS IL 60061

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Bleeker, Casey Denver, US 5 1
Cartwright, Nathan A Cincinnati, US 6 2

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