Data analysis using graphical visualization

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United States of America Patent

APP PUB NO 20070022000A1
SERIAL NO

11186819

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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Methods and systems are provided for creating interactive graphical representations (e.g., interactive radial graphs) of operational data in order to enhance root cause analysis and other forms of operational analysis. Graphical nodes represent potential sources of operational variations. Graphical edges linking nodes represent relationships among the potential sources. Graphs may be useful in assessing inefficiencies in call center operations, manufacturing processes, and other processes.

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Patent Owner(s)

Patent OwnerAddress
ACCENTURE GLOBAL SERVICES LIMITEDDUBLIN 4

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Bodart, Andrew J New York, NY 5 637
Vallier, William E Bound Brook, NJ 5 553

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