Systems and methods for management and dissemination of information from a controlled environment facility
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United States of America Patent
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-
Apr 14, 2009
Grant Date -
N/A
app pub date -
Sep 28, 2004
filing date -
Sep 28, 2004
priority date (Note) -
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status (Latency Note)
Importance
Abstract
Systems and methods for the dissemination of information from a controlled environment facility employ facility information management functionality managing resident information and facility information, and call manager functionality selectively providing at least a portion of the resident information and/or the facility information to an outside party in an automated manner. The invention may employ outgoing IVR functionality to provide select portions of the resident information in response to the call manager recognizing that a call is a first call by a resident, or a first call to a particular telephone number by a resident. The invention may manage information related to providers of services or goods for residents of a facility, provide an outside party this information, and notify a selected provider of selection of that provider by the outside party to provide goods or services for a resident.
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Family
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Cited Art Landscape
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